Estimated Arrival: Between Feb 03 and Feb 10. *ETA to the USA Only
Shipping & Returns: Free Shipping. All The Time.
- Product Info
- Assembly Instructions
- Product Guarantee
- Shipping & Returns
- Price Match
- Commitment to Our Community
TECHNI MOBILI DESK WARRANTY
DESKS/LAPTOP CARTS/FILE CABINETS: LIMITED 5-YEAR WARRANTY
We strive to carry quality brands and deliver your new furniture in perfect condition. We also guarantee that all products are accurately described and will give you the service that meets or exceeds your expectations. If something is wrong with your furniture, we will do everything we can to help you. If there are any problems with the quality of the materials or workmanship of a product, we will adjust, repair, or replace based on our assessment. Often the manufacturer wants to be contacted directly. The manufacturer usually handles part replacements or warranty claims. There will be a note in the literature that comes with your furniture that will direct you on who to call in the event that parts are needed or a damage claims needs to be filed. If this information is not available or if you have any questions, please call us at 833-221-5680 or email us at firstname.lastname@example.org.
RTA Products LLC warrants to the Original Purchaser who acquired a new product from Barnhill Desks that this product will be free from defects in its workmanship and materials, under normal use and service conditions, as described herein. "Defects" as used in this warranty, is defined as any imperfections that impair the use of the furniture or product. RTA Products LLC will replace any defective part, at its discretion, and without charge to the original purchaser other than the freight from the end consumer to RTA Products LLC.
Replacement parts can only be supplied if parts are available. Order replacement parts at https://technimobili.com/pages/order-parts. Items out of production may be unavailable. This warranty will be effective for the applicable time period beginning the date of purchase on your original sales receipt. RTA Products LLC’s obligation under this warranty is limited to repairing or replacing products or parts as provided herein. This product has been designed for and is intended for office and home-office use only. This warranty is Original Purchaser’s sole remedy for product defects, and this warranty does not extend to any product, or damage to any product, caused by or attributed to abuse or misuse, products used for commercial or rental purposes, use modifications of, or attachments to the product, and products or parts not used, maintained, or extended hereunder is in lieu of any and all other warranties, express or implied, including without limitations any implied warranty or merchantability or of fitness for a particular purpose. Please note, all desks made with PVC Laminate surface should not be exposed to direct sunlight, as it may damage the material. Damage of this nature is not covered under this warranty.
Neither Barnhill Desks nor its manufacturer RTA Products LLC will be responsible for indirect, special, incidental or consequential damages. This warranty is limited to merchandise purchased in the Continental United States, excludes AK, HI and PR. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state.
RTA Products LLC will advise you of the procedure to follow in making warranty claims. The following are the procedures for warranty claims:
- Call RTA Products LLC Monday – Friday, from 9am-5pm (Eastern Time) at (866) 782-5520 to explain the defect and give your name, address and phone number. Please have ready the model number of our product, date and place of purchase. You can also e-mail them at email@example.com and include the same information.
- If they determine that replacement will remedy the situation, and in order to determine the extent or the cause of the defect, purchaser will need to send the part in question at purchaser’s expense. Once they receive the part, they will examine it and determine whether the claim is valid (or not), and then proceed to send the replacement. RTA Products LLC will ship the replacement at their expense.
Order Processing and Shipment:
Our suppliers are located in Texas, Florida, Georgia, California, Montana and North Carolina. All of our furniture is shipped supplier-direct to the buyer. If your order is in stock and we process the charges to your credit card, it will ship within four to seven business days from the date of your order. We ship via UPS, FedEx, and DHL for larger freight. ETA times can vary depending on the carrier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org or our online chat, available 24/7.
Refund / Return Policy
If there are any problems with the quality of the materials or workmanship of a product, we will adjust, repair, or replace based on our assessment.
It is recommended that you open the Box as soon as possible and inspect for concealed damages.
STOP - DO NOT RETURN: If you are not satisfied with your Techni Mobili product, please contact the manufacturer directly regarding product warranty and replacement. RTA Products LLC will advised on the best course of action regarding your damaged item. Before returning the product, keep in mind that our products are covered by our warranty or otherwise as indicated in our Product Guarantee page. Send an e-mail to email@example.com with the description of the issue and the warranty customer support team will answer you to correct any issues, please allow for 24 - 48 hours.
Please review below our refund/return policy:
NEW & UNBOXED
USED & NOT DAMAGED
WITHIN 10 DAYS FROM DATE OF RECEIPT
WITHIN 10 DAYS FROM DATE OF RECEIPT
Return Ship Fees
100% PAID BY BUYER
100% PAID BY BUYER
15% OF PURCHASE PRICE
SHOULD WE FIND ANY DAMAGES UPON RETURN & INSPECTION – AN AUTOMATIC 10% FEE WILL APPLY – REGARDLESS OF RETURN REASON OR CATEGORY
o Original Box - Unassembled
o Additional 10%fee may apply based on the condition when returned
o Product is to be returned unassembled and packaged back into the original shipped box
o Additional 10% may apply based on the condition when returned
o 100% of hardware parts must be included
o REFUND WILL BE SENT WITHIN 15 DAYS OF INSPECTION/RETURN.
o REFUND WILL BE CREDITED TO THE ORIGINAL PAYMENT METHOD USED TO PURCHASE
o ALL RETURNS AND REFUNDS ARE FINAL
Orders can be cancelled at any time ONLY IF it has not shipped, meaning that tracking information has not been provided via e-mail or text. You can cancel via e-mail to firstname.lastname@example.org. We will do our best to reply to you as soon as possible. Should the product been placed inside the truck for shipping and can’t be removed on time or it has already been shipped prior to your e-mail, BUYER will be responsible for its return plus order shipping costs. All boxes returned must be marked as “RETURN / RMA#”
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, Amazon, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
10% of our sales goes to supporting OurCalling homeless ministries in the Greater Dallas area.