Raven Task Lamp – Barnhill Desk

15% off and Free Shipping on all Game Desks and Game Chairs. Coupon Code: GAME15

Raven Task Lamp
Raven Task Lamp
Raven Task Lamp
Raven Task Lamp
Raven Task Lamp

Raven Task Lamp

  • Vendor
    Regina Andrew
    Sale price
    $362.50
    Regular price
    Sold out
    Unit price
    per 
    10% off and Free Shipping
    Coupon Code: THANKS | Ends:
    Shipping calculated at checkout.

    Availability:

    Estimated Arrival: Between Oct 31 and Nov 03. *ETA to the USA Only

    Shipping & Returns: Free Shipping. All The Time.

    Why Buy From Barnhill Desk
    Its aerodynamic design with an adjustable shade, evoking a bird-like silhouette, makes this lamp a functional piece of art, ideal for any room. Add one or more to bring illumination where it's needed.
    Intro Date: 10/1/2017
    Height: 25.25
    Width: 21.5
    Depth: 6
    Wattage: 25 Watt Max
    Bulb Qty: 1
    Bulb Type: B Type Candelabra Base (E12)
    Socket: E12 Candelabra w Line Switch
    Wiring Type: Standard
    Cord: 8 feet
    Material: Steel
    Finish: Oil Rubbed Bronze
    Weight: 11

    CARE INSTRUCTIONS

     

     

    Below is a list of common finishes and materials with our recommended care instructions.


    For any further information regarding care instructions on Regina and Andrews lamps, please contact their customer service at customercare@reginaandrew.com.

     

     

     

     

     Acrylic

    Never use window or glass cleaner, ammonia products, or other chemical sprays on acrylic. Wipe with a clean, damp, non-abrasive cloth.

    Antiqued Glass

    Wipe delicately with a soft, damp, lint-free cloth as needed. Avoid using harsh or abrasive cleaners.

    Bone

    Use non-absorbent coasters to protect surface. Wipe occasionally with a soft, lightly damp, lint free cloth. Finish with a dry cloth. Avoid using harsh or abrasive cleaners.

    Ceramic

    Wipe occasionally with a soft, damp, lint-free cloth. Finish with a dry cloth. Avoid using harsh or abrasive cleaners.

    Cotton/Canvas

    Spot-clean with a soft-bristled toothbrush to preserve color. Avoid using harsh or abrasive cleaners.

    Glass/Mirror

    Apply a simple glass cleaner directly to a soft, lint-free cloth as needed. Avoid getting chemicals on surrounding materials. Avoid using harsh cleaning additives, such as ammonia, as this may cause black spots to appear.

    Hide

    Dust off regularly. Spot-clean only when necessary with a mild, non-alkaline soapy solution. Do not leave it in exposed sunlight as it can cause the edges to roll up. Avoid using harsh or abrasive cleaners.

    Linen

    We recommend dry-cleaning this item to help retain its color and integrity. Spot-clean with a saltwater solution when necessary, though avoid using harsh chemicals.

    Marble

    Use non-absorbent coasters to protect surface. Wipe occasionally with a soft, damp, lint-free cloth. Finish with a dry cloth. Avoid using harsh or abrasive cleaners.

    Metal

    Use non-absorbent coasters to protect surface. Wipe occasionally with a soft, damp, lint-free cloth. Finish with a dry cloth. Avoid using harsh chemicals or abrasive fabrics.

    Natural Fibers (Jute, Rattan, Stick Wicker, etc.)

    Wipe with a lightly soft, damp, lint-free cloth only. Avoid using harsh or abrasive cleaners.

    Resin

    Wipe with a solution of warm water and dish soap using a soft, lint-free cloth. Wipe the soap away with a damp cloth and dry completely to avoid water stains.

    Wood

    Use non-absorbent coasters to protect surface. Dust often with a soft, lint-free cloth. Avoid saturating wood. Wipe with a slightly damp cloth to remove loose particles and dust. When necessary, use a mild soap and water to clean surfaces and finish with a dry cloth immediately. Avoid using furniture polish and any harsh or abrasive cleaners.

    Zinc

    Use non-absorbent coasters to protect surface. Clean with a soft non-abrasive cloth dampened with water. Apply a layer of zinc-safe wax polish as needed. Avoid using harsh or abrasive cleaners.

    PRODUCT GUARANTEE

    We strive to carry quality brands and deliver your new lamps in perfect condition. We also guarantee that all products are accurately described and will give you the service that meets or exceeds your expectations.  If something is wrong with your furniture, we will do everything we can to help you. If there are any problems with the quality of the materials or workmanship of a product, we will adjust, repair, or replace based on our assessment. Often the manufacturer wants to be contacted directly. The manufacturer usually handles part replacements or warranty claims. There will be a note in the literature that comes with your furniture that will direct you on who to call in the event that parts are needed or a damage claims needs to be filed. If this information is not available or if you have any questions, please call us at 833-221-5680 or email us at info@barnhilldesk.com.

    Regina Andrews Return Policy

    Damages


    Please note that the recipient must open and inspect the contents of all boxes immediately upon arrival to report any damages or defects. Take pictures of all damages. For items that are shipped via freight carrier, you must inspect the item on site and note any defects on the bill of lading when signing off on delivery. Any claims for damages need to be reported within 5 business days to qualify for credits or adjustments. For the proper handling of any issues that may arise, please keep all boxes and packing materials until the product is confirmed to be in good working order.

    We want your experience to be perfect from start to finish. Should you find any issues upon delivery, please contact us at 833-221-5680 or returns@barnhilldesk.com and our team will ensure your issue is resolved as quickly and efficiently as possible.

    Should you need to return your merchandise, please first review our return policy. Once an order has shipped, it cannot be cancelled, rerouted or redirected. Please do not refuse the delivery of any non-damaged shipment as this may result in additional restocking fees, the loss of the product, and may void any possibility of a refund. Refused deliveries will incur the roundtrip shipping costs.

     

    Delivery Policy


    Check immediately for visible signs of damage. The National Claims Council Regulations specify that you must:

    1. Inspect, examine and inventory (count) your delivery as it is unloaded.
    2. Any and all shortages or damaged items must be written down on the BOL. Note the item(s) that are visibly damaged or missing on the BOL before you sign it. Then email our manufacturer at customercare@reginaandrew.com or call their customer service at (734) 250-8042 to report the problem.
    3. Open cartons or containers of glass or other items if there is the slightest doubt that the merchandise could be damaged (concealed or not). Any damage must be noted on the BOL or the liability to prove the damage was done by the delivering carrier is your responsibility.
    4. Do not be intimidated by the driver. They cannot leave until the BOL is signed (regardless of how much of a hurry they are in, etc.).
    5. If unsure, always sign “subject to count and inspections”.
    6. Concealed Damage (within 5 business days after delivery) In the event of concealed damage (goods found damaged in otherwise intact packaging), you must immediately document and photograph the packaging and the damage. You must keep the packaging. Call to report the problem, then email the photos and document the damage with Regina Andrew. If we prepaid the freight with the carrier, we will begin the concealed damage claim. Concealed damage claims must be reported to Regina Andrew within 5 business days. Remember, at this point, you signed the BOL free and clear, or possibly “subject to count and inspection” so the sooner you can inspect the goods and report any concealed damage, the better the chances of collecting on the claim. Claims not reported within 5 business days may not be honored.


    Further measures that may help in the claim process includes the following:

    1. Take photographs of the damaged goods while still on the carrier’s truck, if obvious mis-handling is evident. Send the photos to Regina Andrew at customercare@reginaandrew.com
    2. Call Regina Andrew immediately, preferably with the driver still present.
    3. Keep a copy of the BOL noting the damage with the driver’s signature.
    4. Keep all crating and packaging material with the damaged item(s) for inspection by the company’s claim inspector until told by Regina Andrew or the carrier to return or dispose of the item(s).
    5. Claims not reported within 5 business days may not be honored. There are many things that can happen to goods between the time they leave the warehouse and arrive at your receiving dock. Therefore, we are asking you to do a very small, but critically important amount of work to protect us both. The Bill of Lading (BOL) or freight bill is our only documentation of the condition of a load when it arrives at your place of business or jobsite. Without this proof, we cannot hold others accountable for damaged or missing items.

     

    DEFECTIVE MERCHANDISE

    If you encounter a defect in your product, we are truly sorry. Please call us at 833-221-5680 or email us at returns@barnhilldesk.com to request a replacement or return on the item.

    SHIPPING POLICY

     

     

    Order Processing and Shipment:


    Our suppliers are located in Texas, Florida, Georgia, California, Montana and North Carolina. All of our furniture is shipped supplier-direct to the buyer. If your order is in stock and we process the charges to your credit card, it will ship within 5-7 business days from the date of your order. We ship via UPS, FedEx, USPS and DHL for larger freight. ETA times can vary depending on the carrier. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@barnhilldesk.com or our online chat, available 24/7.


    Damages


    Please note that the recipient must open and inspect the contents of all boxes immediately upon arrival to report any damages or defects. Take pictures of all damages. For items that are shipped via freight carrier, you must inspect the item on site and note any defects on the bill of lading when signing off on delivery. Any claims for damages need to be reported within 5 business days to qualify for credits or adjustments. For the proper handling of any issues that may arise, please keep all boxes and packing materials until the product is confirmed to be in good working order.

    We want your experience to be perfect from start to finish. Should you find any issues upon delivery, please contact us at 833-221-5680 or returns@barnhilldesk.com and our team will ensure your issue is resolved as quickly and efficiently as possible.

    Should you need to return your merchandise, please first review our return policy. Once an order has shipped, it cannot be cancelled, rerouted or redirected. Please do not refuse the delivery of any non-damaged shipment as this may result in additional restocking fees, the loss of the product, and may void any possibility of a refund. Refused deliveries will incur the roundtrip shipping costs.

     

    Delivery Policy


    Check immediately for visible signs of damage. The National Claims Council Regulations specify that you must:

    1. Inspect, examine and inventory (count) your delivery as it is unloaded.
    2. Any and all shortages or damaged items must be written down on the BOL. Note the item(s) that are visibly damaged or missing on the BOL before you sign it. Then email our manufacturer at customercare@reginaandrew.com or call their customer service at (734) 250-8042 to report the problem.
    3. Open cartons or containers of glass or other items if there is the slightest doubt that the merchandise could be damaged (concealed or not). Any damage must be noted on the BOL or the liability to prove the damage was done by the delivering carrier is your responsibility.
    4. Do not be intimidated by the driver. They cannot leave until the BOL is signed (regardless of how much of a hurry they are in, etc.).
    5. If unsure, always sign “subject to count and inspections”.
    6. Concealed Damage (within 5 business days after delivery) In the event of concealed damage (goods found damaged in otherwise intact packaging), you must immediately document and photograph the packaging and the damage. You must keep the packaging. Call to report the problem, then email the photos and document the damage with Regina Andrew. If we prepaid the freight with the carrier, we will begin the concealed damage claim. Concealed damage claims must be reported to Regina Andrew within 5 business days. Remember, at this point, you signed the BOL free and clear, or possibly “subject to count and inspection” so the sooner you can inspect the goods and report any concealed damage, the better the chances of collecting on the claim. Claims not reported within 5 business days may not be honored.


    Further measures that may help in the claim process includes the following:

    1. Take photographs of the damaged goods while still on the carrier’s truck, if obvious mis-handling is evident. Send the photos to Regina Andrew at customercare@reginaandrew.com
    2. Call Regina Andrew immediately, preferably with the driver still present.
    3. Keep a copy of the BOL noting the damage with the driver’s signature.
    4. Keep all crating and packaging material with the damaged item(s) for inspection by the company’s claim inspector until told by Regina Andrew or the carrier to return or dispose of the item(s).
    5. Claims not reported within 5 business days may not be honored. There are many things that can happen to goods between the time they leave the warehouse and arrive at your receiving dock. Therefore, we are asking you to do a very small, but critically important amount of work to protect us both. The Bill of Lading (BOL) or freight bill is our only documentation of the condition of a load when it arrives at your place of business or jobsite. Without this proof, we cannot hold others accountable for damaged or missing items.

     

     

    RETURN & REFUND POLICY


    All returns must be requested within 30 business days. A Return Authorization number is required. Contact us for returns to receive a Return Authorization number.

    Returns must be in the original packaging and in their original condition. Items returned will incur a 25% restocking fee per item in addition to all shipping costs incurred. Returns that are not approved in advance, not in the original packaging and not in original condition will not be refunded. Returns due to incorrect address provided will result in credit less administrative fee, 25% restocking fee, and all shipping and handling charges for outgoing and return shipment.


    Remorse


    We do not accept returns due to customer remorse or aesthetic dissatisfaction. Many of our products are skillfully hand crafted with variations in color, size and finish making these irregularities an important part of the elegance and beauty of our product.


    Return Policy


    Regina and Andrews stand behind their products 100%. We’re confident that the design details, quality and safety of our merchandise will meet, if not exceed, your expectations. We care about your satisfaction and excellent customer care. Please contact us at 833-221-5680 or email us at returns@barnhilldesk.com. You may also contact our manufacturer at customercare@reginaandrew.com within 30 days of the delivery of your product.


    REQUIREMENTS FOR A SUCCESSFUL RETURN

    1. Item(s) have been delivered within the last 30 days
    2. Item(s) are in the original factory carton(s) complete with all original packaging.
    3. Item(s) haven't been installed or modified while in your possession.


    PLEASE REMEMBER

    • Returned items will be accepted with prior authorization only. Any returns received in our warehouse without an issued return authorization number will be ineligible for a refund.
    • You will be responsible for the cost of return shipping including insurance for the full retail value of the item(s).
    • The item and all parts must be returned in the original packaging, including all wrapping and factory carton.
    • The item must be packed exactly as it was shipped. Any variation may result in damage to the piece and could invalidate your return.
    • Installed or customized items are ineligible for return.
    • Components purchased individually are ineligible for return.

    CUSTOM ORDERS AND ONE OF ONE ITEMS


    Custom order items and One of One items are made to order especially for you and may only be canceled or changed within 24 hours of submitting the order. We do not accept returns on these items.


    FINAL SALE & CLEARANCE ITEMS


    Please note that final sale and clearance items are not returnable or exchangeable except for manufacturing defect. These items are identified by sale badge on the item.


    RESTOCKING FEES


    All returns will be subject to a 25% restocking fee. You will receive an email confirming the exact amount of your refund less applicable restocking fees once the merchandise has safely reached our warehouse and undergone inspection.

    DEFECTIVE MERCHANDISE

    If you encounter a defect in your product, we are truly sorry. Please call us at 833-221-5680 or email us at returns@barnhilldesk.com to request a replacement or return on the item.


    HAVE ADDITIONAL QUESTIONS?

    Please contact us at 833-221-5680, Chat, or info@barnhilldesk.com Monday through Friday.

    We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

     

    Our 100% Price Guarantee has some limitations: 

    • You must purchase the item from our website before requesting your Price Match Guarantee
    • Promotions such as rebates and buy one, get one free offers are not eligible
    • The item must be in stock on the competitors website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (ie; eBay, overstock, Amazon, etc..)
    • The competitor must be an Authorized Retailer of the product in question
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    10% of our sales goes to supporting OurCalling homeless ministries in the Greater Dallas area.  

     

    Ourcalling.org

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